Titel: The big bad wolf’s view : the evaluation clients’ perspectives on independence of evaluations
Autor/-in: Pleger, Lyn Ellen
Hadorn, Susanne
Erschienen in: Evaluation
Band(Heft): 24
Heft: 4
Seiten: 456
Seiten bis: 474
Verlag / Hrsg. Institution: Sage
Erscheinungsdatum: 2018
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Art der Begutachtung: Peer review (Publikation)
Sprache: Englisch
Schlagwörter: Evaluation; Independence; Client; Pressure
Fachgebiet (DDC): 300: Sozialwissenschaften
Zusammenfassung: The independence of evaluations has gained increasing attention in research. So far, research has mainly focused on evaluators’ experiences when confronted with pressure, leading to a restricted view of the complex context in which evaluations take place. Therefore, this article broadens the debate and follows the call by previous studies to pay attention to evaluation clients, which have been identified as the main influencing stakeholders within evaluation processes. The findings of an online survey among Swiss evaluation clients show that most clients have never been told by evaluators that they put the latter under pressure, even though previous studies found that half of the evaluators feel pressured. Nonetheless, clients frequently experience conflicts during evaluations that are often caused by a lack of a common understanding between evaluators and clients. Thus, we conclude that preventive measures are needed to increase the parties’ mutual comprehension, and ultimately, the quality of evaluation results.
Departement: School of Management and Law
Organisationseinheit: Institut für Verwaltungs-Management (IVM)
Publikationstyp: Beitrag in wissenschaftlicher Zeitschrift
DOI: 10.1177/1356389018796004
ISSN: 1356-3890
1461-7153
URI: https://digitalcollection.zhaw.ch/handle/11475/13335
Enthalten in den Sammlungen:Publikationen School of Management and Law

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