'I combined it myself'-effect : how to influence customers’ willingness to pay

Otto, Jessica; Hari, Jürg J.

Publication type:	Conference paper
Type of review:	No review
Title:	'I combined it myself'-effect : how to influence customers’ willingness to pay
Authors:	Otto, Jessica Hari, Jürg J.
Page(s):	1
Pages to:	6
Conference details:	The 50th Academy of Marketing Conference, Hull, United Kingdom, 3-6 July 2017
Issue Date:	2017
Publisher / Ed. Institution:	Academy of Marketing
ISBN:	978-1-5272-1271-8
Language:	English
Subject (DDC):	658.8: Marketing management
Abstract:	People like to present themselves, even when buying products. Research showed consumers like self-designed products better than standardized ones and show a higher Willingness-To-Pay. Preference fit, feeling of accomplishment, perceived contribution, process enjoyment, process costs and time needed also influence those effects. To test if this effect also occurs when consumers are only able to combine – not to design – different products to an individual gift set, was the aim of this research. 100 participants took part in an online experiment, 50 of them had the possibility to combine their own gift sets. The results showed that participants who self-combined their gift set, were willing to pay almost 25% more than participants in the other group. In this experimental setting none of the other factors had an impact on the WTP and there was no effect on liking the product. Additionally an effect was found between preference-fit and liking the combined set.
URI:	https://digitalcollection.zhaw.ch/handle/11475/12928
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Appears in collections:	Publikationen School of Management and Law

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Otto, J., & Hari, J. J. (2017). ‘I combined it myself’-effect : how to influence customers’ willingness to pay [Conference paper]. The 50th Academy of Marketing Conference, Hull, United Kingdom, 3-6 July 2017, 1–6.

Otto, J. and Hari, J.J. (2017) ‘“I combined it myself”-effect : how to influence customers’ willingness to pay’, in The 50th Academy of Marketing Conference, Hull, United Kingdom, 3-6 July 2017. Academy of Marketing, pp. 1–6.

J. Otto and J. J. Hari, “‘I combined it myself’-effect : how to influence customers’ willingness to pay,” in The 50th Academy of Marketing Conference, Hull, United Kingdom, 3-6 July 2017, 2017, pp. 1–6.

OTTO, Jessica und Jürg J. HARI, 2017. ‚I combined it myself‘-effect : how to influence customers’ willingness to pay. In: The 50th Academy of Marketing Conference, Hull, United Kingdom, 3-6 July 2017. Conference paper. Academy of Marketing. 2017. S. 1–6. ISBN 978-1-5272-1271-8

Otto, Jessica, and Jürg J. Hari. 2017. “‘I Combined It Myself’-Effect : How to Influence Customers’ Willingness to Pay.” Conference paper. In The 50th Academy of Marketing Conference, Hull, United Kingdom, 3-6 July 2017, 1–6. Academy of Marketing.

Otto, Jessica, and Jürg J. Hari. “‘I Combined It Myself’-Effect : How to Influence Customers’ Willingness to Pay.” The 50th Academy of Marketing Conference, Hull, United Kingdom, 3-6 July 2017, Academy of Marketing, 2017, pp. 1–6.