Title: What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities
Authors : Steiner, Reto
Kaiser, Claire
Reichmuth, Lukas
Proceedings: Innovation for the urban age : innovative approaches to public governance for the new urban age
Pages : 99
Pages to: 128
Conference details: Innovation in the urban age, 2014
Editors of the parent work: Minderman, Goos
Reddy, Purshottama Sivanarain
Publisher / Ed. Institution : Eleven International Publishing
Publisher / Ed. Institution: The Hague
Issue Date: 2015
License (according to publishing contract) : Licence according to publishing contract
Series : The Winelands Papers
Series volume: 2014
Type of review: Peer review (publication)
Language : English
Subject (DDC) : 350: Public administration
Abstract: Local governments are an important provider of public services. Decentralization, which is often supported by international organizations, has become an important reform strategy in many countries in recent decades. An analysis of the influence of structural variables on local public service delivery can be helpful to determine what tasks can be provided at the local tier of government and what organizational structures are most suitable. This article therefore investigates the question of what structural factors influence the provision of local services. Switzerland is selected as the unit of research; in Switzerland, one-third of public spending is done at the local level, showing the significance of local public service delivery. This article draws data from the Swiss Local Authorities Monitoring, a survey of all 2,324 Swiss municipalities that has been conducted in 2009/2010. Using regression analysis, the article indicates that structural variables influence public service delivery. We can therefore learn how structures should be designed to help municipalities perform better.
Departement: School of Management and Law
Publication type: Conference paper
ISBN: 978-94-6236-611-4
978‐94‐6274‐401‐1
URI: https://digitalcollection.zhaw.ch/handle/11475/11870
Appears in Collections:Publikationen School of Management and Law

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