| Publication type: | Conference paper |
| Type of review: | Peer review (publication) |
| Title: | What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities |
| Authors: | Steiner, Reto Kaiser, Claire Reichmuth, Lukas |
| Proceedings: | Innovation for the urban age : innovative approaches to public governance for the new urban age |
| Editors of the parent work: | Minderman, Goos Reddy, Purshottama Sivanarain |
| Page(s): | 99 |
| Pages to: | 128 |
| Conference details: | Innovation in the Urban Age, 2014 |
| Issue Date: | 2015 |
| Series: | The Winelands Papers |
| Series volume: | 2014 |
| Publisher / Ed. Institution: | Eleven International Publishing |
| Publisher / Ed. Institution: | The Hague |
| ISBN: | 978-94-6236-611-4 978‐94‐6274‐401‐1 |
| Language: | English |
| Subject (DDC): | 350: Public administration |
| Abstract: | Local governments are an important provider of public services. Decentralization, which is often supported by international organizations, has become an important reform strategy in many countries in recent decades. An analysis of the influence of structural variables on local public service delivery can be helpful to determine what tasks can be provided at the local tier of government and what organizational structures are most suitable. This article therefore investigates the question of what structural factors influence the provision of local services. Switzerland is selected as the unit of research; in Switzerland, one-third of public spending is done at the local level, showing the significance of local public service delivery. This article draws data from the Swiss Local Authorities Monitoring, a survey of all 2,324 Swiss municipalities that has been conducted in 2009/2010. Using regression analysis, the article indicates that structural variables influence public service delivery. We can therefore learn how structures should be designed to help municipalities perform better. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/11870 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | School of Management and Law |
| Appears in collections: | Publikationen School of Management and Law |
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Steiner, R., Kaiser, C., & Reichmuth, L. (2015). What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities [Conference paper]. In G. Minderman & P. S. Reddy (Eds.), Innovation for the urban age : innovative approaches to public governance for the new urban age (pp. 99–128). Eleven International Publishing.
Steiner, R., Kaiser, C. and Reichmuth, L. (2015) ‘What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities’, in G. Minderman and P.S. Reddy (eds) Innovation for the urban age : innovative approaches to public governance for the new urban age. The Hague: Eleven International Publishing, pp. 99–128.
R. Steiner, C. Kaiser, and L. Reichmuth, “What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities,” in Innovation for the urban age : innovative approaches to public governance for the new urban age, 2015, pp. 99–128.
STEINER, Reto, Claire KAISER und Lukas REICHMUTH, 2015. What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities. In: Goos MINDERMAN und Purshottama Sivanarain REDDY (Hrsg.), Innovation for the urban age : innovative approaches to public governance for the new urban age. Conference paper. The Hague: Eleven International Publishing. 2015. S. 99–128. ISBN 978-94-6236-611-4
Steiner, Reto, Claire Kaiser, and Lukas Reichmuth. 2015. “What Structural Factors Influence Public Service Delivery? : Lessons Learned from a Study of Swiss Municipalities.” Conference paper. In Innovation for the Urban Age : Innovative Approaches to Public Governance for the New Urban Age, edited by Goos Minderman and Purshottama Sivanarain Reddy, 99–128. The Hague: Eleven International Publishing.
Steiner, Reto, et al. “What Structural Factors Influence Public Service Delivery? : Lessons Learned from a Study of Swiss Municipalities.” Innovation for the Urban Age : Innovative Approaches to Public Governance for the New Urban Age, edited by Goos Minderman and Purshottama Sivanarain Reddy, Eleven International Publishing, 2015, pp. 99–128.
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