| Publication type: | Conference paper |
| Type of review: | Peer review (abstract) |
| Title: | User experience of video‑on‑demand applications for smart TVs : a case study |
| Authors: | Miesler, Linda Gehring, Bettina Hannich, Frank Wüthrich, Adrian |
| DOI: | 10.1007/978-3-319-07638-6 |
| Proceedings: | Design, User Experience, and Usability : User Experience Design Practice |
| Page(s): | 412 |
| Pages to: | 422 |
| Conference details: | Third International Conference - DUXU 2014, Crete, Greece, 22-27 June 2014 |
| Issue Date: | 2014 |
| Publisher / Ed. Institution: | Springer |
| ISBN: | 978-3-319-07638-6 978-3-319-07637-9 |
| Language: | English |
| Subjects: | Demand; User; Video |
| Subject (DDC): | 380: Transportation |
| Abstract: | The convergence of internet and TV and its consequences on TV producers as well as TV users has been a highly discussed topic over the past few years. With the rapid growth of high-speed broadband connections and the development of high-performance TVs, the foundation for the creation and proliferation of smarter TVs enabling the user with a more personalized viewing experience was laid. As a consequence, new business opportunities have opened up and new players have entered the market. Facing a rapidly changing environment with hardly any standards established yet, the consideration of customer satisfaction and user experience plays a major role. Especially in the entertainment industry, user experience is of high relevance and user-centered design an important precondition for service adoption. Therefore, the case study below investigated success factors and barriers which influence usage of a video-on-demand application for smart TVs. Based on a case study of a European video-on-demand service different usability evaluation methods had been applied and combined in order to evaluate and enhance platform performance. |
| URI: | https://link.springer.com/content/pdf/10.1007%2F978-3-319-07638-6_40.pdf https://digitalcollection.zhaw.ch/handle/11475/11428 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Life Sciences and Facility Management School of Management and Law |
| Organisational Unit: | Institute of Marketing Management (IMM) Institute of Natural Resource Sciences (IUNR) |
| Published as part of the ZHAW project: | Kundenorientierte Anpassung einer Video on Demand-Applikation auf Smart TVs auf Basis der Erkenntnisse des Nutzungsverhaltens |
| Appears in collections: | Publikationen Life Sciences und Facility Management |
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Miesler, L., Gehring, B., Hannich, F., & Wüthrich, A. (2014). User experience of video‑on‑demand applications for smart TVs : a case study [Conference paper]. Design, User Experience, and Usability : User Experience Design Practice, 412–422. https://doi.org/10.1007/978-3-319-07638-6
Miesler, L. et al. (2014) ‘User experience of video‑on‑demand applications for smart TVs : a case study’, in Design, User Experience, and Usability : User Experience Design Practice. Springer, pp. 412–422. Available at: https://doi.org/10.1007/978-3-319-07638-6.
L. Miesler, B. Gehring, F. Hannich, and A. Wüthrich, “User experience of video‑on‑demand applications for smart TVs : a case study,” in Design, User Experience, and Usability : User Experience Design Practice, 2014, pp. 412–422. doi: 10.1007/978-3-319-07638-6.
MIESLER, Linda, Bettina GEHRING, Frank HANNICH und Adrian WÜTHRICH, 2014. User experience of video‑on‑demand applications for smart TVs : a case study. In: Design, User Experience, and Usability : User Experience Design Practice [online]. Conference paper. Springer. 2014. S. 412–422. ISBN 978-3-319-07638-6. Verfügbar unter: https://link.springer.com/content/pdf/10.1007%2F978-3-319-07638-6_40.pdf
Miesler, Linda, Bettina Gehring, Frank Hannich, and Adrian Wüthrich. 2014. “User Experience of Video‑on‑Demand Applications for Smart TVs : A Case Study.” Conference paper. In Design, User Experience, and Usability : User Experience Design Practice, 412–22. Springer. https://doi.org/10.1007/978-3-319-07638-6.
Miesler, Linda, et al. “User Experience of Video‑on‑Demand Applications for Smart TVs : A Case Study.” Design, User Experience, and Usability : User Experience Design Practice, Springer, 2014, pp. 412–22, https://doi.org/10.1007/978-3-319-07638-6.
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