Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-4720
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dc.contributor.authorSeiler, Roger-
dc.contributor.authorKucza, Gunther-
dc.date.accessioned2018-09-27T13:24:35Z-
dc.date.available2018-09-27T13:24:35Z-
dc.date.issued2017-
dc.identifier.issn1314-7242de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/11165-
dc.description.abstractCustomers find themselves in a flood of information and testimonials are one way of gaining the customer’s attention. Previous studies have shown the positive effects of testimonials on purchase intentions. In this present study, different types of testimonials (celebrity and expert) are tested, and the fit between the product (ring, motorcycle and in/out-trays) congruency of the testimonial with the customer’s image is introduced and analysed. Furthermore, not only is source credibility measured, but source attractiveness and expertise are also measured and combined in a new model integrating these three theories. The model shows direct and indirect effects of credibility and congruency on attitudes and purchase intentions. Product fit, in contrast to congruency, has a positive effect on attitude towards the ad and in turn influences attitude towards the brand, affecting purchase intention. Credible testimonials strongly influence this effectiveness, with trustworthiness being a main driver.de_CH
dc.language.isoende_CH
dc.publisherInfo Investde_CH
dc.relation.ispartofJournal of International Scientific Publications: Economy & Businessde_CH
dc.rightshttp://creativecommons.org/licenses/by/3.0/de_CH
dc.subjectCredibilityde_CH
dc.subjectMatch-up-hypothesisde_CH
dc.subjectTestimonialsde_CH
dc.subject.ddc658.8: Marketingmanagementde_CH
dc.titleSource credibility model, source attractiveness model and match-up-hypothesis : an integrated modelde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
dc.identifier.doi10.21256/zhaw-4720-
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume11de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
Appears in collections:Publikationen School of Management and Law

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Seiler, R., & Kucza, G. (2017). Source credibility model, source attractiveness model and match-up-hypothesis : an integrated model. Journal of International Scientific Publications: Economy & Business, 11. https://doi.org/10.21256/zhaw-4720
Seiler, R. and Kucza, G. (2017) ‘Source credibility model, source attractiveness model and match-up-hypothesis : an integrated model’, Journal of International Scientific Publications: Economy & Business, 11. Available at: https://doi.org/10.21256/zhaw-4720.
R. Seiler and G. Kucza, “Source credibility model, source attractiveness model and match-up-hypothesis : an integrated model,” Journal of International Scientific Publications: Economy & Business, vol. 11, 2017, doi: 10.21256/zhaw-4720.
SEILER, Roger und Gunther KUCZA, 2017. Source credibility model, source attractiveness model and match-up-hypothesis : an integrated model. Journal of International Scientific Publications: Economy & Business. 2017. Bd. 11. DOI 10.21256/zhaw-4720
Seiler, Roger, and Gunther Kucza. 2017. “Source Credibility Model, Source Attractiveness Model and Match-up-Hypothesis : An Integrated Model.” Journal of International Scientific Publications: Economy & Business 11. https://doi.org/10.21256/zhaw-4720.
Seiler, Roger, and Gunther Kucza. “Source Credibility Model, Source Attractiveness Model and Match-up-Hypothesis : An Integrated Model.” Journal of International Scientific Publications: Economy & Business, vol. 11, 2017, https://doi.org/10.21256/zhaw-4720.


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