| Publication type: | Conference paper |
| Type of review: | Peer review (publication) |
| Title: | Budgetary control for external Facility Management service providers |
| Authors: | Druhmann, Carsten K. Zingg, Marianne |
| Proceedings: | Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans |
| Conference details: | IFMA World WorkPlace Conference 2014, New Orleans, USA, 17-19 September 2014 |
| Issue Date: | 2014 |
| Language: | English |
| Subjects: | Budgetary control; FM service contract; Client-provider-relationship |
| Subject (DDC): | 658.1: Organization and finance 658.2: Facility Management |
| Abstract: | This research paper explores the critical success factors for a contract with budgetary control service providers in facility management. Today, for most contracts in Europe (especially in Switzerland), the client side is responsible for the budget and the spending decision. Commonly the provider is not motivated to achieve savings for the client, since the provider would earn less. The paper focuses on the reasons for a contract with budgetary control for the client, as well as for the provider, along with how the relationship between the two parties is influenced. The background theory provides information on contracts in FM and incentive systems. These elements form the guiding structure for the empirical research, based on a qualitative case study approach. Semi structured interviews were conducted to gain information of the practise. This information is compared to the background theory and discussed to deliver tangible results for client and provider. The results gained state reasons to handover budgetary control to the provider as security in planning and keeping to the budget. Furthermore, it can be said, that a main part for a successful contract with budgetary control are the tender documents provided by the client, including definitions and strategies along with knowledge of the building(s). |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/11102 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Life Sciences and Facility Management |
| Organisational Unit: | Institute of Facility Management (IFM) |
| Appears in collections: | Publikationen Life Sciences und Facility Management |
Files in This Item:
There are no files associated with this item.
Show full item record
Druhmann, C. K., & Zingg, M. (2014). Budgetary control for external Facility Management service providers. Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans.
Druhmann, C.K. and Zingg, M. (2014) ‘Budgetary control for external Facility Management service providers’, in Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans.
C. K. Druhmann and M. Zingg, “Budgetary control for external Facility Management service providers,” in Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans, 2014.
DRUHMANN, Carsten K. und Marianne ZINGG, 2014. Budgetary control for external Facility Management service providers. In: Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans. Conference paper. 2014
Druhmann, Carsten K., and Marianne Zingg. 2014. “Budgetary Control for External Facility Management Service Providers.” Conference paper. In Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans.
Druhmann, Carsten K., and Marianne Zingg. “Budgetary Control for External Facility Management Service Providers.” Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans, 2014.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.