Browsing by Person Monard, Frédéric
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| Issue Date | Title | Involved Person(s) |
|---|---|---|
| May-2020 | PIDAS Benchmark-Studie : Kundenservice im digitalen Zeitalter | Monard, Frédéric; Uebersax, Hans-Peter; Skerswetat, Jörn; Müller, Melanie; Hannich, Frank, et al |