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Showing results 1 to 11 of 11
Issue DateTitleInvolved Person(s)
2019Applying the health complaints analysis tool (HCAT) to patient complaint data of patient interest organizations : a qualitative analysis using data from SwitzerlandSchmelzer, Sarah; Kobler, Irene; Londina, Alla; Angerer, Alfred; Liberatore, Florian
2018DE-CODE : a coding scheme for assessing debriefing interactionsSeelandt, Julia C; Grande, Bastian; Kriech, Sarah; Kolbe, Michaela
2019Like a Swiss watch? : measuring the effects of a lean implementation at Bern university hospitalBrand, Tim; Angerer, Alfred; Schmelzer, Sarah
2018Patient-experience based organizational learning : criteria for a patient satisfaction measure as an effective indicator in home care settingsLiberatore, Florian; Schmelzer-Kriech, Sarah; Hollenstein, Eva; Schaffert, René; Dratva, Julia
2018Physicians as jacks of all trades? : preferences of senior physicians for accepting management responsibilities in German university hospitalsSchätzle, Julia; Homayounfar, Kia; Raewer, Henrik; Brand, Tim; Schmelzer-Kriech, Sarah, et al
2018Preferences of senior physicians for management responsibilities in German university hospitalsSchätzle, Julia; Homayounfar, Kia; Raewer, Henrik; Brand, Tim; Schmelzer-Kriech, Sarah, et al
2018Rate your home care nurse : methodological challenges in measuring patient satisfaction with home care servicesLiberatore, Florian; Schmelzer-Kriech, Sarah; Hollenstein, Eva; Schaffert, René; Dratva, Julia
2015Schweizer HR-Barometer Frühlingsnewsletter 2015: Angst um den Arbeitsplatz : Einflussfaktoren und Folgen in vier LändernDoden, Wiebke; Morf, Manuela; Schmelzer, Sarah
Nov-2017The balance of patient and learners needs in non-profit, public and for-profit teaching hospitals : an analysis of average patient satisfaction ratings of hospitals on a German hospital rating platformLiberatore, Florian; Angerer, Alfred; Kriech, Sarah
2019The development and validation of the Swiss CSI-HC : a client satisfaction measure for homecare services in SwitzerlandHollenstein, Eva; Schmelzer-Kriech, Sarah; Liberatore, Florian
2019The relevance of citizen co-creation for the effectiveness of public health campaigns : results from the evaluation of a HIV prevention campaign in SwitzerlandLiberatore, Florian; Schmelzer, Sarah; Angerer, Alfred