Publikationstyp: Konferenz: Paper
Art der Begutachtung: Peer review (Publikation)
Titel: ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services
Autor/-in: Teles, Soraia
Kofler, Andrea Ch.
Schmitter, Paul
Ruscher, Stefan
Paul, Constanca
Bertel, Diotima
DOI: 10.1007/978-3-319-93644-4_9
Tagungsband: Information and Communication Technologies for Ageing Well and e-Health
Herausgeber/-in des übergeordneten Werkes: Röcker, C.
O'Donoghue, J.
Ziefle, M.
Maciaszek, L.
Molloy, W.
Seite(n): 168
Seiten bis: 190
Angaben zur Konferenz: 3rd International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Porto, Portugal, 28-29 April 2017
Erscheinungsdatum: 2018
Reihe: Communications in Computer and Information Science
Reihenzählung: 869
Verlag / Hrsg. Institution: Springer
Verlag / Hrsg. Institution: Heidelberg
ISBN: 978-3-319-93644-4
Sprache: Englisch
Schlagwörter: Ambient Assisted Living; Multi-stakeholder perspective; User-centered design; Online advice platform
Fachgebiet (DDC): 004: Informatik
610: Medizin und Gesundheit
Zusammenfassung: For the last 10 years, ageing well in the community has become a key concern of the European Union and its member states. Action plans as well as distinct programs such as the Ambient Assisted Living (AAL) Joint Programme are evidence of this engagement. Since then, many AAL products and services have been developed and implemented in the European market. Up to now, however, access to, and the availability of these solutions is difficult, and the information on their use is scarce. ActiveAdvice, an AAL EU-funded project aims to develop an online platform which offers both information on AAL solutions as well as advice to end users. This paper discusses the application of a multi-stakeholder perspective approach. It discusses the user-centered development and reflects on the establishment of AAL ecosystems and the functional requirements of the ActiveAdvice platform. It includes an extended methodological framework, which explains conclusively the ActiveAdvice stakeholders’ identification process and the user-centered requirements analysis, built on 38 semi-structured interviews with three stakeholder groups – consumers, businesses and governments. The integration of different stakeholders in the development and implementation of AAL solutions is a necessity as well as a challenge. This holds also true for the development of the ActiveAdvice platform.
URI: https://digitalcollection.zhaw.ch/handle/11475/9944
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: Life Sciences und Facility Management
Organisationseinheit: Institut für Facility Management (IFM)
Publiziert im Rahmen des ZHAW-Projekts: ActiveAdvice
Enthalten in den Sammlungen:Publikationen Life Sciences und Facility Management

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Teles, S., Kofler, A. Ch., Schmitter, P., Ruscher, S., Paul, C., & Bertel, D. (2018). ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services [Conference paper]. In C. Röcker, J. O’Donoghue, M. Ziefle, L. Maciaszek, & W. Molloy (Eds.), Information and Communication Technologies for Ageing Well and e-Health (pp. 168–190). Springer. https://doi.org/10.1007/978-3-319-93644-4_9
Teles, S. et al. (2018) ‘ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services’, in C. Röcker et al. (eds) Information and Communication Technologies for Ageing Well and e-Health. Heidelberg: Springer, pp. 168–190. Available at: https://doi.org/10.1007/978-3-319-93644-4_9.
S. Teles, A. Ch. Kofler, P. Schmitter, S. Ruscher, C. Paul, and D. Bertel, “ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services,” in Information and Communication Technologies for Ageing Well and e-Health, 2018, pp. 168–190. doi: 10.1007/978-3-319-93644-4_9.
TELES, Soraia, Andrea Ch. KOFLER, Paul SCHMITTER, Stefan RUSCHER, Constanca PAUL und Diotima BERTEL, 2018. ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services. In: C. RÖCKER, J. O’DONOGHUE, M. ZIEFLE, L. MACIASZEK und W. MOLLOY (Hrsg.), Information and Communication Technologies for Ageing Well and e-Health. Conference paper. Heidelberg: Springer. 2018. S. 168–190. ISBN 978-3-319-93644-4
Teles, Soraia, Andrea Ch. Kofler, Paul Schmitter, Stefan Ruscher, Constanca Paul, and Diotima Bertel. 2018. “ActiveAdvice : A Multi-Stakeholder Perspective to Understand Functional Requirements of an Online Advice Platform for AAL Products and Services.” Conference paper. In Information and Communication Technologies for Ageing Well and E-Health, edited by C. Röcker, J. O’Donoghue, M. Ziefle, L. Maciaszek, and W. Molloy, 168–90. Heidelberg: Springer. https://doi.org/10.1007/978-3-319-93644-4_9.
Teles, Soraia, et al. “ActiveAdvice : A Multi-Stakeholder Perspective to Understand Functional Requirements of an Online Advice Platform for AAL Products and Services.” Information and Communication Technologies for Ageing Well and E-Health, edited by C. Röcker et al., Springer, 2018, pp. 168–90, https://doi.org/10.1007/978-3-319-93644-4_9.


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