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  2. School of Engineering
  3. Publikationen
  4. Publikationen School of Engineering
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dc.contributor.authorMeierhofer, Jürg-
dc.contributor.authorMeier, Kevin-
dc.date.accessioned2018-05-03T14:22:40Z-
dc.date.available2018-05-03T14:22:40Z-
dc.date.issued2017-
dc.identifier.isbn978-3-319-56924-6de_CH
dc.identifier.urihttps://link.springer.com/chapter/10.1007/978-3-319-56925-3_14de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/5741-
dc.description.abstractValue creation with data science methodologies generates important insights. However, these insights do not systematically provide service value to customers. Therefore, we show a systematic approach to use data science for the process of service design. We develop a structure of data science methodologies in the dimensions of their potential to create service benefit. This enables the mapping of the value contribution of the data science tools on the different perspectives and phases of the service design process. Based on this mapping, a direct link can be established between the outcomes of the data science methodologies and the value drivers for the customer. The resulting new methodology allows the systematic value creation from insights generated by data science. de_CH
dc.language.isoende_CH
dc.publisherSpringerde_CH
dc.relation.ispartofseriesLecture notes in business information processingde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectService designde_CH
dc.subjectData-driven value creationde_CH
dc.subjectData sciencede_CH
dc.subjectData product designde_CH
dc.subject.ddc005: Computerprogrammierung, Programme und Datende_CH
dc.subject.ddc650: Managementde_CH
dc.titleFrom data science to value creationde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Engineeringde_CH
zhaw.organisationalunitInstitut für Datenanalyse und Prozessdesign (IDP)de_CH
zhaw.publisher.placeChamde_CH
dc.identifier.doi10.1007/978-3-319-56925-3_14de_CH
zhaw.conference.details8th International Conference (IESS 2017), Rome, Italy, 24-26 May 2017de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end181de_CH
zhaw.pages.start173de_CH
zhaw.parentwork.editorZa, Stefano-
zhaw.parentwork.editorDrăgoicea, Monica-
zhaw.parentwork.editorCavallari, Maurizio-
zhaw.publication.statuspublishedVersionde_CH
zhaw.series.number279de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.title.proceedingsExploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedingsde_CH
zhaw.webfeedService Engineeringde_CH
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Meierhofer, J., & Meier, K. (2017). From data science to value creation [Conference paper]. In S. Za, M. Drăgoicea, & M. Cavallari (Eds.), Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings (pp. 173–181). Springer. https://doi.org/10.1007/978-3-319-56925-3_14
Meierhofer, J. and Meier, K. (2017) ‘From data science to value creation’, in S. Za, M. Drăgoicea, and M. Cavallari (eds) Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings. Cham: Springer, pp. 173–181. Available at: https://doi.org/10.1007/978-3-319-56925-3_14.
J. Meierhofer and K. Meier, “From data science to value creation,” in Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings, 2017, pp. 173–181. doi: 10.1007/978-3-319-56925-3_14.
MEIERHOFER, Jürg und Kevin MEIER, 2017. From data science to value creation. In: Stefano ZA, Monica DRĂGOICEA und Maurizio CAVALLARI (Hrsg.), Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings [online]. Conference paper. Cham: Springer. 2017. S. 173–181. ISBN 978-3-319-56924-6. Verfügbar unter: https://link.springer.com/chapter/10.1007/978-3-319-56925-3_14
Meierhofer, Jürg, and Kevin Meier. 2017. “From Data Science to Value Creation.” Conference paper. In Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings, edited by Stefano Za, Monica Drăgoicea, and Maurizio Cavallari, 173–81. Cham: Springer. https://doi.org/10.1007/978-3-319-56925-3_14.
Meierhofer, Jürg, and Kevin Meier. “From Data Science to Value Creation.” Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings, edited by Stefano Za et al., Springer, 2017, pp. 173–81, https://doi.org/10.1007/978-3-319-56925-3_14.


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