An e-mail embedded software prototype for knowledge management

Holler, Manuel; Übernickel, Falk; Brenner, Walter

Publication type:	Conference paper
Type of review:	Peer review (abstract)
Title:	An e-mail embedded software prototype for knowledge management
Authors:	Holler, Manuel Übernickel, Falk Brenner, Walter
et. al:	No
Proceedings:	CONF-IRM 2016 Proceedings
Conference details:	International Conference on Information Resources Management (CONF-IRM), Cape Town, South Africa, 18-20 May 2016
Issue Date:	20-May-2016
Publisher / Ed. Institution:	AISeL
Language:	English
Subjects:	Design science research; E-mail; Knowledge management; Manufacturing industry; Software prototype
Subject (DDC):	658.4: Executive Management
Abstract:	Against the backdrop of today’s knowledge economy and a strong pervasion of e-mail in enterprises, the paper at hand presents an e-mail embedded software prototype for knowledge management. Although information systems literature esteems the research field of e-mail-related knowledge management as phenomenon, few contributions have been made in artifact-based and problem-oriented research. As existing software applications lack in specificity and currency, a tailored information technology artifact grounded on the unique characteristics of e-mail has been developed in a joint university-industry project following the design science research methodology. “Memoro” facilitates knowledge capture/creation and knowledge sharing/dissemination. Core functionality is the lightweight storage and extraction of e-mail-related information to and from a central repository. With the limitation of a customized prototype, first evaluation results indicate that integrating knowledge management into the daily e-mail routine enables knowledge-intensive businesses to deal with their knowledge in more effective and efficient ways. From a research perspective, “Memoro” might serve scholars as origin for further research. We contribute to the body of knowledge by providing (1) an early version of an innovative design artifact and (2) a concept-centric literature review.
URI:	https://aisel.aisnet.org/confirm2016/65/ https://digitalcollection.zhaw.ch/handle/11475/17739
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Organisational Unit:	Institute of Marketing Management (IMM)
Appears in collections:	Publikationen School of Management and Law

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Holler, M., Übernickel, F., & Brenner, W. (2016, May 20). An e-mail embedded software prototype for knowledge management. CONF-IRM 2016 Proceedings. https://aisel.aisnet.org/confirm2016/65/

Holler, M., Übernickel, F. and Brenner, W. (2016) ‘An e-mail embedded software prototype for knowledge management’, in CONF-IRM 2016 Proceedings. AISeL. Available at: https://aisel.aisnet.org/confirm2016/65/.

M. Holler, F. Übernickel, and W. Brenner, “An e-mail embedded software prototype for knowledge management,” in CONF-IRM 2016 Proceedings, May 2016. [Online]. Available: https://aisel.aisnet.org/confirm2016/65/

HOLLER, Manuel, Falk ÜBERNICKEL und Walter BRENNER, 2016. An e-mail embedded software prototype for knowledge management. In: CONF-IRM 2016 Proceedings [online]. Conference paper. AISeL. 20 Mai 2016. Verfügbar unter: https://aisel.aisnet.org/confirm2016/65/

Holler, Manuel, Falk Übernickel, and Walter Brenner. 2016. “An E-Mail Embedded Software Prototype for Knowledge Management.” Conference paper. In CONF-IRM 2016 Proceedings. AISeL. https://aisel.aisnet.org/confirm2016/65/.

Holler, Manuel, et al. “An E-Mail Embedded Software Prototype for Knowledge Management.” CONF-IRM 2016 Proceedings, AISeL, 2016, https://aisel.aisnet.org/confirm2016/65/.