Publication type: Book part
Type of review: Editorial review
Title: Effective knowledge management through measurement
Authors: Turner, Geoff
Minonne, Clemente
DOI: 10.4018/978-1-4666-1969-2.ch008
Published in: Knowledge management innovations for interdisciplinary education : organizational applications
Editors of the parent work: Buckley, Sheryl
Jakovljevic, Maria
Page(s): 145
Pages to: 176
Issue Date: 2012
Publisher / Ed. Institution: IGI Global
Publisher / Ed. Institution: Hershey
ISBN: 978-1-4666-1969-2
978-1-4666-1970-8
Language: English
Subjects: Knowledge management; Wissensmanagement; Innovation management
Subject (DDC): 658.4: Executive Management
Abstract: Knowledge is now recognized as the most important factor of wealth creation, meaning there is no clearer way to prosperity than assigning priority to learning and knowledge creation. This is of greater significance to educational institutions because they are the primary drivers in the generation, accumulation, and dissemination of knowledge. As such, the value of an educational institution to society will depend on its capacity to create and share knowledge, which is an unremitting cycle of discovery and dissemination, or the conversion of knowledge from implicit to explicit. The source of an institution’s value to society lies in its ability to continuously improve that process by developing a strategy for acquiring and effectively and efficiently managing its knowledge base as well as understanding how and why its value is changing. In this chapter, the authors consider how an institution knows whether it is managing its knowledge assets in a sustainable way and whether they have increased or diminished over a certain period by looking at several propositions already in existence. It then proposes its own strategic approach, the Knowledge Management Monitor, to assist in this management process.
URI: https://digitalcollection.zhaw.ch/handle/11475/12634
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Management and Law
Organisational Unit: Institute of Business Information Technology (IWI)
Appears in collections:Publikationen School of Management and Law

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Turner, G., & Minonne, C. (2012). Effective knowledge management through measurement. In S. Buckley & M. Jakovljevic (Eds.), Knowledge management innovations for interdisciplinary education : organizational applications (pp. 145–176). IGI Global. https://doi.org/10.4018/978-1-4666-1969-2.ch008
Turner, G. and Minonne, C. (2012) ‘Effective knowledge management through measurement’, in S. Buckley and M. Jakovljevic (eds) Knowledge management innovations for interdisciplinary education : organizational applications. Hershey: IGI Global, pp. 145–176. Available at: https://doi.org/10.4018/978-1-4666-1969-2.ch008.
G. Turner and C. Minonne, “Effective knowledge management through measurement,” in Knowledge management innovations for interdisciplinary education : organizational applications, S. Buckley and M. Jakovljevic, Eds. Hershey: IGI Global, 2012, pp. 145–176. doi: 10.4018/978-1-4666-1969-2.ch008.
TURNER, Geoff und Clemente MINONNE, 2012. Effective knowledge management through measurement. In: Sheryl BUCKLEY und Maria JAKOVLJEVIC (Hrsg.), Knowledge management innovations for interdisciplinary education : organizational applications. Hershey: IGI Global. S. 145–176. ISBN 978-1-4666-1969-2
Turner, Geoff, and Clemente Minonne. 2012. “Effective Knowledge Management through Measurement.” In Knowledge Management Innovations for Interdisciplinary Education : Organizational Applications, edited by Sheryl Buckley and Maria Jakovljevic, 145–76. Hershey: IGI Global. https://doi.org/10.4018/978-1-4666-1969-2.ch008.
Turner, Geoff, and Clemente Minonne. “Effective Knowledge Management through Measurement.” Knowledge Management Innovations for Interdisciplinary Education : Organizational Applications, edited by Sheryl Buckley and Maria Jakovljevic, IGI Global, 2012, pp. 145–76, https://doi.org/10.4018/978-1-4666-1969-2.ch008.


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