Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: “Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers
Authors: Angerer, Alfred
Schmidt, Robin
Brand, Tim
Liberatore, Florian
Published in: American Journal of Management
Volume(Issue): 18
Issue: 1
Page(s): 108
Pages to: 122
Issue Date: 2018
Publisher / Ed. Institution: North American Business Press
ISSN: 2165-7998
Language: English
Subject (DDC): 362: Health and social services
Abstract: According to the health-value chain concept, collaborations can optimize the interaction processes between actors of healthcare systems. This paper focuses on assessing the perceived inter-organizational collaboration quality between Swiss hospitals and health insurance providers and on assessing is influencing intra-organizational factors. A conceptual framework is proposed to understand the perceived quality of collaboration and applied on a survey with Swiss hospital/insurance employees. The results from a regression analysis support the hypotheses on intra-organizational readiness factors: for practitioners it is recommended to increase the three readiness dimensions Proficiency, Willingness and Empowerment, as they play a major role on the perceived collaboration-quality.
URI: https://digitalcollection.zhaw.ch/handle/11475/10321
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Management and Law
Organisational Unit: Winterthur Institute of Health Economics (WIG)
Appears in collections:Publikationen School of Management and Law

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Angerer, A., Schmidt, R., Brand, T., & Liberatore, F. (2018). “Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers. American Journal of Management, 18(1), 108–122.
Angerer, A. et al. (2018) ‘“Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers’, American Journal of Management, 18(1), pp. 108–122.
A. Angerer, R. Schmidt, T. Brand, and F. Liberatore, ““Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers,” American Journal of Management, vol. 18, no. 1, pp. 108–122, 2018.
ANGERER, Alfred, Robin SCHMIDT, Tim BRAND und Florian LIBERATORE, 2018. “Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers. American Journal of Management. 2018. Bd. 18, Nr. 1, S. 108–122
Angerer, Alfred, Robin Schmidt, Tim Brand, and Florian Liberatore. 2018. ““Getting the Two to Dance” : How Intra-Organizational Readiness Fosters Collaboration Quality between Hospitals and Health Insurance Providers.” American Journal of Management 18 (1): 108–22.
Angerer, Alfred, et al. ““Getting the Two to Dance” : How Intra-Organizational Readiness Fosters Collaboration Quality between Hospitals and Health Insurance Providers.” American Journal of Management, vol. 18, no. 1, 2018, pp. 108–22.


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