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Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-1011
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dc.contributor.authorMastronardi, Luca-
dc.contributor.authorHodapp, Theresa-
dc.contributor.authorKeller, Thomas-
dc.date.accessioned2015-09-05T07:31:47Z-
dc.date.available2015-09-05T07:31:47Z-
dc.date.issued2013-07-
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/1011-
dc.descriptionWorking Paperde_CH
dc.description.abstractIt does not matter whether small and medium-sized enterprises (SMEs) have good, bad, or no IS/IT competencies. Almost all enlist the services of an external consultant at some point. External consultants can handle a wide range of tasks, from fixing an existing bug, to choosing new software or adapting a Business strategy in line with state-of-the-art technology. While there is some evidence that external assistance with IT projects is an effective course of action, so far no information has been available on what SMEs pay attention to when choosing their consultants. The aim of the preliminary study was therefore to establish SMEs’ selection criteria for hiring IS/IT consultants, to determine what competencies SMEs look for in their external consultants, and to find out if Swiss universities of applied sciences (UAS) are included in their selection process. For this purpose, interviews were conducted with 15 SMEs, most of which are based in the Swiss cantons of Zurich and Schaffhausen. Findings indicate that selection criteria vary considerably according to the size of the SMEs. The majority have never consulted a UAS.de_CH
dc.language.isoende_CH
dc.publisherZHAW Zürcher Hochschule für Angewandte Wissenschaftende_CH
dc.relation.ispartofseriesSML Working Paperde_CH
dc.subjectIS/IT Competenciesde_CH
dc.subjectIT Projectsde_CH
dc.subjectExternal IT Consultantde_CH
dc.subjectSwiss Universities of Applied Sciencede_CH
dc.subjectSmall and Medium Enterprisede_CH
dc.subject.ddc004: Informatikde_CH
dc.titleSME Selection Criteria for External IS/IT Consultants, including Swiss Universities of Applied Sciencesde_CH
dc.typeWorking Paper – Gutachten – Studiede_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Wirtschaftsinformatik (IWI)de_CH
zhaw.publisher.placeWinterthurde_CH
dc.identifier.doi10.21256/zhaw-1011-
zhaw.originated.zhawYesde_CH
zhaw.series.number1de_CH
Appears in collections:Wirtschaftsinformatik

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Mastronardi, L., Hodapp, T., & Keller, T. (2013). SME Selection Criteria for External IS/IT Consultants, including Swiss Universities of Applied Sciences. ZHAW Zürcher Hochschule für Angewandte Wissenschaften. https://doi.org/10.21256/zhaw-1011
Mastronardi, L., Hodapp, T. and Keller, T. (2013) SME Selection Criteria for External IS/IT Consultants, including Swiss Universities of Applied Sciences. Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften. Available at: https://doi.org/10.21256/zhaw-1011.
L. Mastronardi, T. Hodapp, and T. Keller, “SME Selection Criteria for External IS/IT Consultants, including Swiss Universities of Applied Sciences,” ZHAW Zürcher Hochschule für Angewandte Wissenschaften, Winterthur, Jul. 2013. doi: 10.21256/zhaw-1011.
MASTRONARDI, Luca, Theresa HODAPP und Thomas KELLER, 2013. SME Selection Criteria for External IS/IT Consultants, including Swiss Universities of Applied Sciences. Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften
Mastronardi, Luca, Theresa Hodapp, and Thomas Keller. 2013. “SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences.” Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften. https://doi.org/10.21256/zhaw-1011.
Mastronardi, Luca, et al. SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences. ZHAW Zürcher Hochschule für Angewandte Wissenschaften, July 2013, https://doi.org/10.21256/zhaw-1011.


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